Java City Hand Roasted Coffees of Distinction
CUSTOMER SERVICE FAQ's Contacting Us How to Order Shipping & Returns Customer Account Information Security and Privacy

HOW TO ORDER

Java City gives you many keys to the City, so you can bring souvenirs through many doors! Order by web or by phone. We ship your orders the first business day after your order date. We take Mastercard, Visa, American Express, or Discover.

To contact Java City with any questions about ordering, please call 877-528-2289 (Monday-Friday 6am-4pm PT) or e-mail us at

How to place an order for Java City Order & Shipping Confirmations Signing up for the Coffee Club Email Reminders for Coffee Club Canceling Orders


How to place an order for Java City

To order via the web:

Order online at www.javacity.com. We follow strict security and web protocols to ensure that any financial information you give us remains secure.

The Bean Store is the great place to start your shopping trip! This is our gallery where we proudly display our masterpieces. Take a stroll through our collection of fine, hand-roasted beans, Bewley’s Tea and other cool stuff to make your coffee experience stylish and unforgettable.

» Enter the Bean Store

To order via phone:

Call Java City Customer Care at 877.528.2289 from within the US , Monday-Friday 6am-4pm PT.

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Order & Shipping Confirmations

Whether you place your order online or by phone and provide your email address, you will instantly receive an order confirmation from Java City in your inbox. Should you need to make any changes please call Java City Customer Care at 877.528.2289 from within the US , Monday-Friday 6am-4pm PT.

UPS sends out a shipment confirmation with tracking information when your order has shipped. Once this has been sent, it is too late to make any changes to the order.

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Signing up for the Coffee Club

With Java City Coffee Service (JCCS) you can enjoy the special treat of getting your freshly hand roasted Java City coffees or your favorite exquisite Bewley’s Teas delivered right to your door just when you need them.

All you have to do is to set up your JCCS account, choose your favorite coffee and how often you need it shipped and we’ll make sure that your ‘hot off the roaster’ bag of coffee gets there just when you need it.

You can also set up your account through your order. At checkout you can copy the items you ordered and set up your coffee club account right at that time, you can always modify your cart at anytime to suit your needs and tastes!

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Email Reminders for Coffee Club

Three days before your Java City Coffee Club is going to ship out we will send you a friendly reminder email so you can assess the shipment, make sure there is nothing additional you might want to add and to make sure your account information is all update to date.

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Canceling Orders

Should you need to make any changes or cancel your order please call Java City Customer Care as soon as possible at 877.528.2289 from within the US , Monday-Friday 6am-4pm PT.

UPS sends out a shipment confirmation with tracking information when your order has shipped. Once this has been sent, it is too late to make any changes to the order.

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Looking for a sustainable coffee experience? Check out ecoGrounds, Consciously Great Coffee.